Privacy Policy
Last updated: [DATE]
This policy explains what personal data Postovel collects and how we use it.
What we collect
- Account data: your email address, display name and a hashed (unreadable) password.
- Reading data: bookmarks, reading progress, reader settings and which chapters you unlocked.
- Purchase data: points purchases, the PayPal order and transaction IDs, the amount, and the payer email and payer ID that PayPal sends us. We never receive your card or bank details.
- Technical data: IP address and browser information in server logs, used for security and to prevent fraud and abuse.
How we use it
- To run your account, deliver the chapters you unlock and remember where you stopped reading.
- To process purchases, prevent fraud, and handle refunds and disputes.
- To send service emails: email verification, password reset and purchase receipts. We do not send marketing email without your consent.
Cookies
We use only essential cookies: a session cookie that keeps you signed in, and a cookie that remembers your light/dark theme. Reader settings are stored in your browser. During checkout, PayPal sets its own cookies on its payment window.
Who we share data with
- PayPal, to process payments.
- Our hosting and email provider, which stores the site's data on our behalf.
- Authorities, when the law requires it.
We do not sell your personal data.
How long we keep it
Account and reading data are kept while your account exists. When you delete your account, your profile, bookmarks, reading history and unlock records are removed or anonymised. Purchase and payment records are kept for as long as accounting and tax law requires.
Your rights
You can change your password or delete your account at any time from the Account page. You can ask us for a copy of your data, or to correct or delete it, by emailing support@postovel.com. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.
Security
Passwords are stored only as secure hashes, connections are encrypted with HTTPS, and payments are handled by PayPal.
Children
The site is not intended for children under 13, and purchases require the age of majority.
Contact
Privacy questions: support@postovel.com